Printers & Supplies

The complete system, not just the hardware

1. 1
   Physical capture

   The print event that has to succeed before the carton, pallet, specimen, or work order can move.

   A print is a physical process: printhead, platen, ribbon, media path, and format all have to agree. Most print failures come from media and format mismatches rather than from a broken printer, which is why supply and configuration belong with the hardware.

   How it is captured

   Thermal transfer and direct thermal printing

   Hardware at the capture point

   • ·Industrial printers — Run high volume label production at the dock, the line, and the print room (opens the Arrowhead store in a new tab)
   • ·Desktop printers — Print wristbands, shelf labels, and specimen labels at the point of care or sale (opens the Arrowhead store in a new tab)
   • ·Mobile printers — Print at the pick face, in the aisle, or in the service vehicle (opens the Arrowhead store in a new tab)
   • ·Printheads, ribbon, and media — Keep print quality inside the grade the scanner and the customer require (opens the Arrowhead store in a new tab)

2. 2
   Mobi software

   What Mobi does with what was captured

   Mobi Print sends ZPL and PDF to supported Zebra printers from mobile devices. Print Studio is where the format is built and proofed. Devices covers printer connection and visibility inside an approved deployment.

   Mobi PrintAvailablePrint StudioPreviewDevicesControlled Release

   Current limits

   Mobi Print is available today for supported Zebra printers. Print Studio is Preview. Fleet-wide printer visibility is limited to what a deployment approves; the public demonstration is simulated.

3. 3
   System of record

   Where the result has to land

   The system of record supplies the data for each label; the printer receives a format and a data payload and returns a print or an error the operator can act on.

   Systems this connects to

   ERP · WMS · Order management · Label management software

   What you provide

   The print trigger from the application, the network path to the printer, and the label specification the format has to match.

4. 4
   Delivery and lifecycle

   Who builds it, who runs it, and who answers when it breaks

   1. Print requirement review
   2. Printer and media selection
   3. Format and driver configuration
   4. Deployment
   5. Preventive maintenance
   6. Repair and supply replenishment

   What Arrowhead supplies and configures

   • Printer selection against volume, width, resolution, and duty cycle
   • Media and ribbon matched to the printer and the environment
   • Format, driver, and network configuration
   • Preventive maintenance and printhead replacement
   • In-house Zebra printer repair in Chandler, Arizona
   • Standing supply and reorder programs

   What you provide

   • The print volume, label size, and environment
   • Network access and print queues
   • Site access for preventive maintenance visits
   • A named contact for supply reorders

   When something stops working

   Arrowhead answers for the printer, the media, and the format as one system. Zebra printers are repaired in-house rather than sent to a factory queue, and onsite maintenance agreements cover supported devices where one is in place.

What the proof actually shows

Every claim below is labeled with who produced it. Arrowhead delivering a system, a vendor publishing a result from another partner's deployment, a credential a third party issued us, software we run ourselves, a capability we offer, and a direction we have not shipped are different things, and they are labeled differently.

• Accredited capability

  Zebra printer repair is performed by a Zebra-certified Advanced Printer Repair Specialist at the Chandler depot.

  The certification is issued by Zebra Technologies and held by Arrowhead technicians; the work is performed in Arrowhead's own facility and is not subcontracted. It is a credential, not a customer outcome.

  See the detail
• Accredited capability

  Zebra printers, mobile computers, scanners, and RFID readers are repaired in-house in Chandler, Arizona.

  Arrowhead is an authorized Zebra Elite Service Center with Zebra-certified repair technicians. Turnaround depends on model, failure, parts, and coverage.

  See the detail
• Vendor-supported result

  Zebra OneCare printer coverage is available for supported models.

  Coverage terms are defined by Zebra Technologies. Arrowhead sells, administers, and performs covered repair.

  See the detail