Inventory accuracy that powers every channel.

Where the record gets created in retail

The system says the item is in the store and the customer cannot find it. Online orders are cancelled from stores that hold the stock, and every count is too slow to run often enough to fix it.

• Salesfloor and backroom cycle counting

  What physically happens

  An associate walks the fixtures and the backroom with a handheld reader.

  What is captured

  Item-level RFID tags are read through packaging and fixtures, so a full count takes a fraction of a barcode count and can run weekly.

  What Mobi does with it

  Mobi Inventory records the count, the variance, and the exception list for the store inside the approved deployment.

  Where the result lands

  The retail ERP or inventory system receives the adjusted on-hand position.

• Omnichannel picking and collection

  What physically happens

  An online order is picked from the salesfloor for collection or shipment.

  What is captured

  The associate locates the unit with an RFID reader and scan-verifies it into the order before it leaves the floor.

  What Mobi does with it

  Mobi Inventory confirms the unit exists and reflects the pick against store stock.

  Where the result lands

  The order management system owns the order state and the customer promise.

• Receiving verification at the store

  What physically happens

  A delivery arrives and is checked in at the back door.

  What is captured

  Cartons are read in bulk against the advance shipping notice instead of opened and scanned one item at a time.

  What Mobi does with it

  Mobi Inventory records the receipt and raises what is missing or unexpected.

  Where the result lands

  The retail ERP posts the receipt and closes the shipment.

• Shelf edge and price label printing

  What physically happens

  Price or promotion changes have to appear on the fixture the same day.

  What is captured

  Labels are printed in the store from the current price file and applied against a verified list.

  What Mobi does with it

  Print Studio holds the shelf-edge label formats; Mobi Print supports printing from mobile devices to supported Zebra printers.

  Where the result lands

  The pricing system owns the price; the store confirms application.

The system behind those workflows

1. 1
   Physical capture

   Tagged units are read in bulk on the salesfloor, in the backroom, or at the back door.

   Retail RFID works because a reader sees hundreds of units in seconds without opening a box or facing a barcode. What decides success is tag placement per category and a count routine an associate can actually complete.

   How it is captured

   Item-level passive UHF RFID with barcode scanning at the register and the bench

   Hardware at the capture point

   • ·RFID sleds and handheld readers — Count fixtures and locate single units on the salesfloor (opens the Arrowhead store in a new tab)
   • ·Associate mobile computers — Run counts, fulfillment, and lookups from the aisle (opens the Arrowhead store in a new tab)
   • ·Desktop and shelf-edge printers — Print price, promotion, and shipping labels in the store (opens the Arrowhead store in a new tab)
   • ·Wearables for backroom fulfillment — Keep hands free while picking and packing store-fulfilled orders (opens the Arrowhead store in a new tab)

2. 2
   Mobi software

   What Mobi does with what was captured

   Mobi Inventory records counts, receipts, and variances per store. Print Studio and Mobi Print cover the shelf-edge and shipping labels the store produces.

   Mobi InventoryAvailablePrint StudioPreviewMobi PrintAvailable

   Current limits

   Mobi Inventory is available today and is approved store by store. Chain-wide multi-facility stock balances are not a generally available capability, and the order promise stays in the customer's order management system.

3. 3
   System of record

   Where the result has to land

   Count results, receipts, and adjustments are posted to the retail inventory system so the online position and the shelf agree.

   Systems this connects to

   Retail ERP · Order management system · Point of sale · Pricing system

   What you provide

   The inventory and order management interfaces, the tagging program with suppliers, the price file, and the rule for accepting a count adjustment.

4. 4
   Delivery and lifecycle

   Who builds it, who runs it, and who answers when it breaks

   1. Category and tagging assessment
   2. Pilot store selection
   3. Count routine design
   4. Device staging and store rollout
   5. Integration and training
   6. Support across the estate

   What Arrowhead supplies and configures

   • Tag placement testing by product category
   • Count routine and read technique design for a pilot store
   • Reader, mobile computer, and printer supply, staged per store
   • Rollout scheduling across the estate
   • Integration to the inventory and order systems
   • Associate training and in-house device repair

   What you provide

   • Pilot store access and associate time
   • The supplier tagging program or a source-tagging plan
   • Inventory and order management system interfaces
   • The variance threshold that triggers an adjustment
   • Store network access and back office space

   When something stops working

   Arrowhead supports the readers, printers, and devices across the estate and repairs them in-house. Merchandising, pricing, and order promise systems stay with the retailer.

What the proof actually shows

Every claim below is labeled with who produced it. Arrowhead delivering a system, a vendor publishing a result from another partner's deployment, a credential a third party issued us, software we run ourselves, a capability we offer, and a direction we have not shipped are different things, and they are labeled differently.

• Vendor-supported result

  Zebra Technologies publishes retail RFID results including Fanatics inventory and checkout.

  Delivered by other partners and published by the vendor. Arrowhead did not design, deploy, or support that deployment.

  See the detail
• General capability

  Tag placement and read technique are tested by product category before a chain rollout.

  Arrowhead's standard approach to retail RFID pilots; it is not a published customer outcome.

  See the detail
• Accredited capability

  Zebra printers, mobile computers, scanners, and RFID readers are repaired in-house in Chandler, Arizona.

  Arrowhead is an authorized Zebra Elite Service Center with Zebra-certified repair technicians. Turnaround depends on model, failure, parts, and coverage.

  See the detail