Professional Services
Discovery, design, and deployment planning for successful implementations
What this service actually covers
The operational problem
Projects fail on the unknowns nobody priced: how the tags behave on your actual material, where the wireless drops out, which system owns the record, and who signs off that it works.
Scope
Discovery, site survey, RF and coverage planning, capture-point design, hardware and label specification, integration architecture, and the rollout plan that follows from them.
What you receive
- Site survey report with measured read rates or scan conditions on your material
- Capture-point design showing where each read, scan, or print happens
- Hardware, tag, and label bill of materials
- Integration data contract naming the system of record, the payload, and the owner
- Rollout schedule with acceptance criteria per site
- Cost model covering hardware, labels, deployment, and ongoing support
What Arrowhead is responsible for
- Run the survey on site and test on your actual items and packaging
- Design the capture points and specify the hardware and labels
- Define the integration contract with your system owner
- Produce the rollout plan and the acceptance criteria
- Say plainly when a requirement is not achievable as specified
What you provide
- Site access and time with the people who run the workflow
- Sample items, packaging, and tag surfaces for testing
- Network, wireless, and security requirements
- The system-of-record owner and a test environment
- The business rules a captured event is allowed to trigger
- Approval of the acceptance criteria before the rollout starts
When something stops working
If measured read rates or throughput miss the design targets during the pilot, Arrowhead revises the design before the rollout is committed. Finding that in a pilot is what the pilot is for.
Technologies supported
- Passive UHF RFID readers, antennas, and tags
- Barcode scanning, wearables, and mobile computers
- Thermal printing, RFID encoding, and label materials
- Fixed industrial scanning and machine vision
- Mobi software and approved integrations
- Customer ERP, WMS, MES, EAM, and CMMS systems
Where this is delivered
Relevant Mobi software
Discovery decides which Mobi capabilities belong in the deployment and which work stays in your existing systems.
Current limits: Mobi Inventory is available today and Integrations is Controlled Release; both are scoped per approved deployment. Discovery states that scope in writing rather than assuming it.
How It Works
Discovery
Understand your operations and requirements
Design
Architect the optimal solution
Plan
Create detailed implementation roadmap
Deploy
Execute with minimal disruption
Optimize
Continuous improvement and support
What the proof actually shows
Every claim below is labeled with who produced it. Arrowhead delivering a system, a vendor publishing a result from another partner's deployment, a credential a third party issued us, software we run ourselves, a capability we offer, and a direction we have not shipped are different things, and they are labeled differently.
- Arrowhead-delivered result
Curtiss-Wright cut production order processing from 7 days to 24 hours with a site-wide RFID system.
Arrowhead delivered the system with Xemelgo and Zebra Technologies. Xemelgo supplied the tracking software, not Mobi. Results are published by Zebra Technologies.
See the detail - General capability
Read-rate and scan testing on customer material precedes any rollout commitment.
Standard Arrowhead survey practice. It describes how projects are run, not a specific customer outcome.
See the detail
Frequently Asked Questions
Common Parts & Supplies
Keep your equipment running with genuine parts and supplies
What to do next
Bring the operational problem and the system that has to receive the data. Discovery returns a design, a bill of materials, and acceptance criteria.
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