Connected, visible, and safer care at every point.

Where the record gets created in healthcare

Clinical work is time-critical and the device is part of patient safety. A scanner that will not read a wristband, a wristband that smudges, or an infusion pump nobody can find all take time directly out of care.

• Positive patient identification at the bedside

  What physically happens

  A clinician scans the patient wristband and the medication before administration.

  What is captured

  Disinfectant-ready scanners and healthcare mobile computers read the wristband and the drug barcode at the bedside.

  What Mobi does with it

  None. The clinical check runs in the EHR. Arrowhead supplies, configures, and repairs the devices and the wristbands the check depends on.

  Where the result lands

  The EHR performs the verification and holds the administration record.

• Specimen collection and chain of custody

  What physically happens

  A specimen is labeled at the point of collection and travels to the lab.

  What is captured

  The label is printed at the bedside and scanned at each handoff, so identity travels with the sample instead of with paperwork.

  What Mobi does with it

  Print Studio is where the specimen label layout and symbology are designed; label stock is produced by Arrowhead.

  Where the result lands

  The laboratory information system and the EHR hold the specimen record.

• Mobile medical equipment location

  What physically happens

  An infusion pump, workstation, or cart moves between floors and units.

  What is captured

  RFID tags on the equipment are read by handheld sweeps or at floor boundaries so nurses stop searching for shared equipment.

  What Mobi does with it

  Mobi Inventory holds the equipment records, sweep results, and utilization data inside the approved deployment.

  Where the result lands

  The biomedical asset system or CMMS receives location and utilization data.

• Device availability for clinical shifts

  What physically happens

  A handheld or printer fails on a unit that runs continuously.

  What is captured

  The failed device is swapped from a spare pool and sent to the Arrowhead depot rather than sitting in a drawer.

  What Mobi does with it

  Where the deployment includes the Devices capability, the repaired unit returns to the same approved device record.

  Where the result lands

  The biomedical or IT asset register keeps the device history.

The system behind those workflows

1. 1
   Physical capture

   A wristband, a medication, a specimen, or a piece of equipment is identified at the point of care.

   In healthcare the capture device is patient-safety infrastructure. If it is slow, unreadable, or out for repair, the clinician works around it, and the workaround is what puts the record at risk.

   How it is captured

   Barcode scanning, healthcare-grade mobile computing, and RFID equipment tracking

   Hardware at the capture point

   • ·Healthcare mobile computers — Scan wristbands and medications in a disinfectant-ready housing (opens the Arrowhead store in a new tab)
   • ·Disinfectant-ready scanners — Read wristbands, specimen labels, and medication barcodes at the bedside and bench (opens the Arrowhead store in a new tab)
   • ·Wristbands and desktop printers — Produce patient identification that survives the length of stay (opens the Arrowhead store in a new tab)
   • ·RFID tags and readers for equipment — Locate shared mobile medical equipment without a floor-by-floor search (opens the Arrowhead store in a new tab)

2. 2
   Mobi software

   What Mobi does with what was captured

   Mobi's role in healthcare is equipment and asset tracking, label design, and device context. Mobi Inventory holds equipment records inside the approved deployment.

   Mobi InventoryAvailablePrint StudioPreviewDevicesControlled Release

   Current limits

   Mobi does not perform clinical verification. Positive patient identification and medication administration run in the customer's EHR. Mobi Inventory is available today and does not provide generally available multi-facility balances.

3. 3
   System of record

   Where the result has to land

   Clinical events stay in the EHR. Equipment location, utilization, and device history are sent to the biomedical asset system over an approved interface.

   Systems this connects to

   EHR · Laboratory information system · Biomedical asset system or CMMS · ERP

   What you provide

   EHR and clinical system ownership and integration, the biomedical asset register, infection control requirements, and clinical approval of any workflow change.

4. 4
   Delivery and lifecycle

   Who builds it, who runs it, and who answers when it breaks

   1. Clinical and biomedical discovery
   2. Device evaluation on the unit
   3. Wristband and label specification
   4. Staging and deployment
   5. Training by role
   6. Depot repair and spare pool management

   What Arrowhead supplies and configures

   • Healthcare-grade device selection and evaluation units on the unit
   • Wristband, specimen, and pharmacy label specification and production
   • Staging, configuration, and deployment
   • RFID equipment tracking design and installation
   • Role-based training for clinical and biomedical staff
   • In-house depot repair and Zebra service plan administration

   What you provide

   • Clinical sponsor, biomedical engineering contact, and infection control requirements
   • EHR and laboratory system integration ownership
   • Access to units for evaluation and deployment
   • The spare pool policy and the device register

   When something stops working

   Arrowhead answers for the device, the wristband, the label, and the printer. Devices are repaired in-house in Chandler, Arizona rather than sent to a factory queue. Clinical systems and patient data remain with the health system.

What the proof actually shows

Every claim below is labeled with who produced it. Arrowhead delivering a system, a vendor publishing a result from another partner's deployment, a credential a third party issued us, software we run ourselves, a capability we offer, and a direction we have not shipped are different things, and they are labeled differently.

• Vendor-supported result

  Texas Children's Hospital pharmacy reports savings from RFID medication tracking.

  A Zebra Technologies and Tecsys deployment published by Zebra. Arrowhead did not design, deliver, or support it, and it is shown as an industry reference only.

  See the detail
• General capability

  Arrowhead is a Zebra Advanced Healthcare Specialist and an authorized Zebra Elite Service Center.

  Partner specialization and service authorization held by Arrowhead. It describes capability and repair authority, not a clinical outcome.

  See the detail
• Accredited capability

  Zebra printers, mobile computers, scanners, and RFID readers are repaired in-house in Chandler, Arizona.

  Arrowhead is an authorized Zebra Elite Service Center with Zebra-certified repair technicians. Turnaround depends on model, failure, parts, and coverage.

  See the detail