Zebra Mobile Computer Repair
Authorized depot and onsite repair for the full Zebra TC-series and MC-series line. OEM parts, fast turnaround, and 90-day warranty—backed by 35+ years of AIDC expertise.
Zebra Elite Service Center
Factory-authorized to repair the full Zebra mobile computer line using OEM parts and Zebra-certified diagnostic procedures.
Fast Turnaround
Most depot repairs are diagnosed within one business day. Standard service window: 5–7 business days; expedited options available.
Chandler, AZ Depot + Nationwide Onsite
Ship to our Chandler depot or request Next Business Day onsite service—anywhere in the 48 contiguous states.
OEM Parts & Warranty
Every repair uses genuine Zebra components. Completed work carries a 90-day parts and labor warranty.
TC & MC Series Models We Repair
All repairs use genuine Zebra OEM parts and factory diagnostic procedures.
TC7x Series (Premium Warehouse & Distribution)
High-end Android mobile computers for demanding warehouse, distribution, and cold-chain environments. Common repairs: cracked touchscreens, battery replacement, charging port, and scan engine service.
TC5x Series (Mid-Range & Retail)
Versatile mid-range computers used in retail, healthcare, and light warehouse. Common repairs: display assembly, battery, rear camera, and OS reload after failed updates.
MC9x Series (Flagship Warehouse Computer)
The industry standard for high-volume warehouse picking and receiving. Common repairs: display, keypad, scan engine, battery, and charging cradle pin repair.
TC21 / TC26 (Entry-Level Mobile)
Lightweight, affordable Android devices for light-duty store associate and field applications. Common repairs: cracked screen, battery, and scan engine.
Don't see your model? Contact us — we repair the full Zebra mobile computer portfolio, including legacy Symbol and Motorola Solutions devices.
How the Repair Process Works
Submit a repair request
Fill out the form below or call us. Tell us the model, serial number, and symptom. We'll send a pre-paid shipping label for depot repairs.
Receive & diagnose
Your device arrives at our Chandler depot. A Zebra-certified tech inspects it and confirms the scope within one business day.
Approve the quote
You receive a flat-rate or time-and-materials quote via email. No repair begins without your approval.
Repair with OEM parts
Our technicians complete the repair using genuine Zebra components and factory diagnostic software.
Quality check & test
Every unit is tested against Zebra's functional test protocol—scan engine, display, radio, battery, and charging—before it ships back.
Return shipped same day
Repaired devices ship back the same business day they pass QC. Tracking is emailed automatically.
Depot Repair vs. Onsite Service
Choose the delivery model that fits your fleet size and downtime tolerance.
Depot Repair (Ship-In)
- Pre-paid shipping label provided
- Diagnosis within 1 business day of receipt
- Standard turnaround 5–7 business days
- Expedited 2–3 business day option
- Best for: individual units or small batches
Onsite Service (Next Business Day)
- Technician dispatched to your facility
- Next Business Day response, nationwide
- Ideal for large fleets you can't ship out
- Covers all Zebra mobile computers and peripherals
- Best for: fleet contracts and mission-critical ops
Why Arrowhead for Zebra Mobile Computer Repair
Factory authorization matters
Unauthorized repair shops can void your Zebra warranty and use non-OEM parts that fail faster. As a Zebra Elite Service Center, Arrowhead repairs keep your warranty intact.
35+ years of AIDC experience
We've been servicing enterprise mobile computers since before Android existed. Our techs know the full Zebra product history—from legacy Symbol/Motorola units to the latest TC-series.
Integration-depth advantage
Beyond break-fix, we can reconfigure, re-image, and stage repaired devices for immediate deployment—including MDM enrollment and barcode profile reloads.
Mobile Computer Repair — Frequently Asked Questions
Ready to Get Your Devices Fixed?
Submit a repair request or call us — our team responds the same business day.