Shipping and Delivery:

We begin the shipping process as soon as you place your order with Arrowhead with our overnight FedEx™ delivery service.  If you order before 5:00 pm, we can ship the same day.  We guarantee on-time, all-expenses-paid delivery for your convenience.

Privacy and Security:

We encourage all customers to register as repeat users of our website. Your privacy and the safety of your data are of paramount importance to Arrowhead.  We guarantee confidentiality and security of your information with state-of-the-art data management systems for your protection.

Returns and Replacements:

We at Arrowhead guarantee satisfaction of our services and merchandise.  If for any reason you are not satisfied with our offerings, our staff is available to assist you 24 hours a day until your needs are met.  Just give us a call and we will provide you with prompt, courteous service.

Ordering:

We stock state-of-the-art merchandise at high volume and low prices, and work to process orders as promptly and as efficiently as possible for your maximum benefit.

Payment, Pricing, and Promotions:

Arrowhead’s site incorporates payment options including PayPal, Google Checkout, electronic checks and Visa, MasterCard, AmericanExpress, and Discover credit cards in its Shopping Cart feature for your convenience.  Our Shopping Cart also incorporates our Discount Code feature, which allows you to apply discounts, coupons, and other promotional price reductions to your purchase, and our Estimate Shipping and Tax website feature, which provides you with a quote on request for the full amount of your purchase and estimated date of arrival.

Viewing Orders:

As soon as your place your order, we will send you an E-mail confirming your order, and a link to our site so that you can easily check on the status of your order by logging in and clicking on My Account.  You won’t have to wait in suspense to find out what’s happening with your order!

Updating Account Information:

By registering with Arrowhead, you can easily place repeat orders and update your account information by clicking the My Account button.   We encourage you to register any changes in your Arrowhead account with us immediately to facilitate prompt and efficient communication.  Let us know where we can reach you so Arrowhead can maintain a happy relationship with you!